Online Application System Help

If you are experiencing difficulties with the Online Application System please contact Felicity Flack on 08 6488 8684 or at felicity.flack@uwa.edu.au

For project specific queries, please contact your local client services staff member or the client services contact of the jurisdiction from which you are requesting data. Contact details are available here.

GENERAL INFORMATION

The Online Application System has been developed to assist researchers in applying for linked data from a PHRN data linkage unit. The system was initially developed for cross jurisdiction linked data projects, however some jurisdictions will be requiring this system be used for single jurisdiction projects.

For researchers conducting cross jurisdictional linkage, this form will be accepted by all states/territories, the Australian Institute of Health and Welfare and the Centre for Data Linkage. Please note that some jurisdictions have additional forms that must be completed to adhere to legal requirements.  

Please complete the online application form to submit an expression of interest, request for quote or apply for both approval from data linkage unit(s) and data custodians.

DEADLINE FOR SUBMISSION

Applications for linked data can be submitted to the data linkage units at any time of the year. Note that deadlines may apply for Human Research Ethics Committees.

CONSULTATION WITH PROSPECTIVE CLIENT SERVICES OFFICER/DATA LINKAGE UNIT(S)

Please consult with the Client Services Officer of the data linkage unit representing the jurisdiction (s) from which you will be applying for data. Your application may be disadvantaged if the data linkage unit has no prior knowledge of your research proposal.

ELIGIBILITY CRITERIA

Eligible research
The purposes for which access to linkable health and related data will be provided are:

  • To facilitate research which may contribute to the promotion, protection and maintenance of the health of the public;
  • To facilitate the planning, evaluation and delivery of health services; and
  • To contribute to knowledge regarding research methodologies relating to health data collection, linkage of health-related data and compilation and use of health related statistics generally.

Eligible researchers
Linkable health and related data will be provided to:

  • Researchers with the appropriate experience, qualifications, facilities and funding to conduct the proposed research;
  • Students and early career data users who are part of a research team with appropriate experience and qualifications; and
  • International collaborators, depending on the nature of the project and the form of the data requested.

Online Application System

HOMEPAGE

The home page provides you a list of all applications that you have created or are privy to. If you did not create the application it will show in your list but you will not be able to edit it. You will be able to view the application and add comments only.

TABLE COLUMNS

Application No: This is an automated number generated by the online application system.

Submit type: Indicates the application type that is currently selected. There are three application types available: Expression of Interest, Quote and Application. The submit type can be changed using the application type drop down box under the summary tab when the application is in ‘draft’ or ‘researcher review’ status.

STATUS TYPES

Draft: indicates that the form has not yet been submitted to the data linkage unit in any form and is only viewable by the primary applicant and researchers with access.

Submitted: indicates that the online form has been submitted to the DLU. Upon submission, the application will be locked for editing. To continue working on the application use the comments feature.

The online form can be unlocked by the DLU at any time using the return to researcher function. If you need your application unlocked, please contact the client services officer of the Data Linkage Unit that will be linking your data.

Researcher review: Indicates that the DLU or custodian(s) have provided feedback for your review. You will receive an email when the form has been released to you. This status allows you to edit the form and resubmit for further review or as a new application type.

Approved: Your project has final approval from the jurisdiction(s) involved. Final approval indicates you have DLU, HREC and data custodian approval.

Rejected: Your project has been rejected by the jurisdiction(s) involved. Once the status of your project shows rejected, you will no longer be able to edit the form or resubmit.  

Submitted to DLU: Indicates the date the form was last submitted to the DLU(s).

Released to Data Custodians: Indicates the jurisdiction(s) that have released the application to data custodians for review/approval. The date that the application was released to data custodians can be viewed in the data custodian approvals table under the approvals tab.

The DLU will release your application to the data custodians on your behalf once they have determined that your project is well conceived and feasible and your application is complete and well written.  You will receive an automated email via the online application system notifying you when this occurs.

Released to HRECs: indicates that your application is ready to be submitted for review by a Human Research Ethics committee (HREC) in the jurisdiction(s) listed in the column. This usually occurs after Data Custodians have provided in principal/conditional approval and you have received a technical feasibility letter from the DLU(s) involved.

Approval from HRECs is done externally from the online application system. You will need to submit your ethics application manually to all HRECs listed in your HREC approvals list. You will receive an automated email via the online application system informing you when to submit your project for ethical review.

Once you have received all relevant ethics committee approvals, please contact all DLU(s) involved, so that final approval can be granted and your linkage can be scheduled.

BUTTONS FOUND ON HOME PAGE AND/OR THROUGHOUT THE ONLINE APPLICATION FORM

Create: Select create to create a new application.

The following buttons become active once you have selected the online form you want to work on. To select an online form simply click anywhere along the row of the relevant form in the table.

View:  to view an application, click anywhere on the line of the application you would like to view then click on view. In view mode you can make comments, however you will not be able to edit the document.

Edit: to edit an application, click anywhere on the line of the application you would like to edit and click on edit. You will only be able to edit applications you have created and if the status is ‘draft’ or ‘researcher review’. If the status shows submitted, the application will be locked for editing until the DLU releases the application back to the researcher. If you need your application unlocked, please contact the client services officer of the Data Linkage Unit that will be linking your data.

Create Ad hoc Snapshot: to generate a PDF of your application at any time, click anywhere on the line of the application you would like to take a snap shot of and click on the 'Create Ad hoc Snapshot' button. The PDF will open in a new viewer from which you will be able save and print. Note that Ad hoc Snapshots do not get saved in the system and will therefore not show in the System Snapshot list.

System Snapshot: click this button to view snapshots that were taken by the system. A snapshot is taken every time the form is submitted, released to data custodians or receives final approval.

Remove: A researcher can remove an application off their list only if it is in draft status.

Withdraw: Use this button if you wish to withdraw a form that has already been submitted.

Comments: Comments are live, that is they can be seen as they are added by all parties. Comments can be added at any time, the ability to add comments is not restricted by status. The comments feature is available for researchers, data linkage unit staff and data custodians. Additionally, DLUs can add comments on behalf of data custodians. When adding a comment you can indicate using the drop down box under section, the part of the application the comments are referring to.

To add a general comment that does not pertain to a specific section of the application use the comments button on the home page. Comments added within the application will be attached to the page on which they were added.  

To view all comments pertaining to an application select the application and use the comments button on the home page. If you press the comments button inside the system it will only show the comments made for that page.

As a researcher, you will only be notified of comments/feedback via an automated email notification if the DLU presses the return to researcher button. It is useful therefore to regularly check your application in case this function is not used.

Submit: The submit button allows you to submit your application to all DLU(s) involved upon completion of all mandatory fields. The form will not be successfully submitted until all mandatory fields are complete.

Upon successful submission the form will be sent to the client services officers of the data linkage units responsible for the jurisdictions you have selected. You will receive an email notification informing you that your application has been successfully submitted. The relevant data linkage unit(s) client services staff will also receive an automated email via the online application system requesting them to review your project.

The DLU can provide feedback, comments and request edits via the comments button. They cannot edit your application. Your application will also be locked for editing by you until the DLU returns the application to you for editing. They may provide feedback, comments and request changes.

The same form is being used for all three application types: requests for quotes; expressions of interest; and formal applications. As a result there are no asterisks throughout the form to indicate which fields are mandatory. To determine which fields are mandatory for the application type you have selected press the ‘submit’ button. This will highlight the tabs and provide messages in red under the relevant fields. You can press this button as many times as you like, however note that once all relevant fields are complete the application will submit.

Manage documents: Manage documents allows to you upload any relevant documentation associated with the section. The number next to manage documents indicates the number of documents that have been attached. In some tables there will be a column for specific documents. This is to allow the researcher and the DLU to easily see whether the essential documents have been attached.

You can view all of the documents that have been uploaded at any time by clicking on the view documents button at the top of the screen.

View documents:  The view documents button allows you to review and download all documents that have been uploaded. There is the option of downloading the documents separately or all of them in a ZIP file by selecting 'download all' in the view documents modal.

INSTRUCTIONS FOR COMPLETING THE ONLINE APPLICATION FORM

QUESTION: SELECT THE APPLICATION TYPE FROM THE DROP DOWN BOX BELOW
You must select one of the following options:

Quote: Please select this option if you would like a quote before applying for a grant or to scope your project.  

Charges usually apply for linkage, geocoding or extraction requests that fall outside core activities (though not all DLUs charge for linkage). Funds derived from these charges assist in supporting staff and equipment used for the on-going development of the linkage system.

The charges depend on the size and complexity of the linkage or extraction tasks involved. For extractions, the cost depends on the number of datasets, number of years and number of individuals in the data extract.

To discuss charging in more detail, please contact the client services officer of the Data Linkage Unit that will be linking your data.

Expression of Interest (EOI): Please select this option when you are planning your project and would like feedback from the DLU about your proposal. Submission of an EOI allows you to obtain assistance from the DLU in a formal way, and provides the DLU with the opportunity to respond to queries having viewed the basics of the project. This can be used to start the conversation about a project early in the development process. 

Application: Please select this option if you are ready for your application to be formally reviewed.

TIP: Use the ‘submit’ button to determine what the mandatory fields of each application type are. The form will not be submitted until all mandatory fields for that application type are complete.

Note: the system does not validate as you move through the pages. It will only validate on submission. This is for convenience and ease of use, allowing you to move through the form in any order and move between pages with sections incomplete.

QUESTION: SPECIFY THE ANTICIPATED PROJECT DURATION

The date entered here only needs to be an estimate. Note that longer lead times are required for datasets that are not currently linked or held by the DLU(s). Dates are requested to assist with resource provisioning and have no impact on overall timeframes.  Select the anticipated start date from the calendar or type the date into the text box. Note that the calendar date field is also editable.

QUESTION: ARE THERE ANY TIME-CRITICAL ASPECTS OF THE RESEARCH PROJECT YOU WOULD LIKE US TO BE AWARE OF?

This will provide an opportunity for the DLU to let you know if your proposed linkage is feasible within your time restrictions. Examples of time-critical aspects may include; funding deadlines, employment contracts, and student candidate requirements.
Note that if you check this box the expando control “Please specify” field becomes a required field for all application types.

QUESTION: SELECT TYPE OF ORGANISATION/INSTITUTION RESPONSIBLE FOR THE PROJECT.

Type: Enter the organisation that is legally responsible for the project.

QUESTION: CONFLICT OF INTEREST

Conflicts of interest in the area of research may arise from time to time and it is important that they are disclosed. If you have a conflict of interest in the areas covering finance, ethics, intellectual property or other, please list details in this section. Conflict of interest declarations will be considered as part of the approval process.

QUESTION: PRINCIPAL INVESTIGATOR

The Principal Investigator is the person who has overall responsibility for the project. The Principal Investigator cannot be a student.

Access to data required: Check this box if the Principal Investigator will require access to linked data at any stage throughout the project. For most jurisdictions checking this box will require the Principal Investigator to sign a confidentiality agreement.

If you have entered an email address for the Principal Investigator upon saving or pressing the next button the Principal Investigator will receive an email notification to inform them that they are able to view the application. This email will provide a link directly to your project. If they are not a registered user already, they will need to register.

TIP: Leave the email address field for the Principal Investigator or Contact Person empty until you are ready for them to view the form. 

QUESTION: CONTACT PERSON
If the contact person is the same as the Principal Investigator check the 'Contact Person is same as above' box. These will auto fill all fields under the contact person. Note that if you check and then uncheck this box the details will remain in the contact person fields but will now be editable. This is useful if the Principal Investigator and Contact Person have similar details. I.e. work at the same organisation and have the same or similar contact details.

All correspondence and communication will be undertaken with the person named as the contact person.

Access to data required: Check this box if the contact person will require access to linked data at any stage throughout the project. For most jurisdictions checking this box will require the contact person to sign confidentiality agreement.

QUESTION: PLEASE LIST ALL THE PROJECT PERSONNEL, INCLUDING STUDENTS

You will notice that the Principal Investigator and the Contact Person will show up in the table on the Researchers page. If you need to edit the details of the Principal Investigator or Contact Person at any time, you will need to do this from the Summary page. All other researchers and students can be added and edited from the researchers’ page.

Note: All personnel added to the project and for whom you have provided an email address for will receive an automated email via the online application system notifying them that they have been listed on the project upon saving. It is recommended that you enter email addresses when you are comfortable with having project personnel being notified about the project.

Select Researcher/Select Student: It is worthwhile checking to see if the researcher already exists in the system. Start typing the person’s name in the ‘Select an option’ text box or scroll through the list that appears when you click in the text box. If the researcher already exists select them by clicking on their name. Details that are available for them will auto fill however will be editable. If they don’t already exist in the system, simply type their details in the fields below.

Access to data required: Check this box if the researcher will require access to linked data at any stage throughout the project. For most jurisdictions checking this box will require the researcher/student to sign confidentiality agreement.

Allow access to form: The allow access check box enables you to invite other researchers involved in the project, supervisors or colleagues to view the application. They will not be able to edit the application, but they will be able to view the form and add comments throughout. If they have rewritten a section or provided suggested replacement text you will be able to copy and paste from the comments modal directly into the relevant section. Note that you must open the comment (by pressing the edit button) before you will be able to copy.

If you check this box, the next time you save the application an email will be automatically sent to the researcher to inform them that they are able to view the application. This email will provide a link directly to your project. If they are not a registered user already, they will need to register.

It is recommended that you check this box when you are comfortable with having the co-investigators being able to view your form.

Confidentiality agreements: The requirements for confidentiality agreements differ between jurisdictions. Some jurisdictions will require all researchers listed on the application to sign a confidentiality agreement, whilst others require only those with access to linked data to sign the agreement. Both Data Linkage Units and Data Custodians may require the researcher to sign a Confidentiality agreement for their specific agency. Contact your client services officer to determine requirements for your project.

QUESTION: JURISDICTIONS TO BE INVOLVED

This field allows you to select the jurisdiction(s) from which you are requesting data. The ‘Other’ jurisdiction should be selected if you intend on linking international datasets.

This field enables the system to determine whether an application is single or cross-jurisdictional. If more than one jurisdiction is entered, the cross-jurisdictional linkage units AIHW and CDL will be notified when the application is submitted. If, after initial review, it is determined that the services of either or both AIHW and CDL are not required they will be deleted from the application.

For National datasets that are not Commonwealth datasets contact the data custodian of the dataset to determine how best to select the jurisdiction and datasets. For some national datasets you are able to obtain one approval from the national data custodian. For other national datasets you will need to obtain approval from each of the contributing (state) data custodians of the jurisdictions from which you require the data.

The data custodian or data linkage unit (as the first point of contact) will inform you if you need to either:

  1. Add the dataset as a Commonwealth dataset (i.e. the National Death Index) or
  2. Add the dataset under every jurisdiction from which you will be requiring data (i.e. National Cancer Registry).
TIP: Contact instructions for data custodians are provided in the modal that appears when you select the dataset from the drop down box provided and press the add required dataset button.

QUESTIONS: DATASETS TO BE PROVIDED

Add required dataset: A list of routinely or commonly linked datasets (referenced datasets) has been provided. As these are datasets known to the DLU, you will notice that many of the fields are greyed out and much of the information is pre populated. For referenced datasets only, it is the responsibility of the DLU to complete fields filled with grey. The researcher cannot complete these fields. These may be filled out by the DLU after you submit your form via the DLU information tab.

Add other dataset: Other datasets may include population data, your own datasets, information previously collected or information collected from any organisation or individual datasets.

It is recommended that the following variables for linkage of external datasets (e.g. those provided by the researcher) are provided where available:

  • First name, middle name, surname;
  • Alternative names/aliases;
  • Date of birth;
  • Gender; and
  • Address, and a date that is associated with the address (e.g. diagnosis date, admission date).

The following variables are helpful, however not essential:

  • Medical Record Number (MRN) if available, and hospital code; and
  • Country of birth (if available as ABS 4 digit ASCCSS codes).

A unique project specific ID/number for each record in the external dataset(s) must also be included. If the dataset has the concept / structure of a ‘person’ (i.e., multiple records per person), then an encrypted record number and person number should be provided.

Note: If only partial identifiers (e.g. SLK581, truncated names) are available please consult with DLUs)

QUESTION: HAVE YOU SOUGHT CONSUMER PARTICIPATION?

Whilst these fields are not mandatory they have been included to encourage researchers to consider the benefits of involving consumers in all aspects of their project.

The PHRN is committed to the principles of best practice consumer and community participation in all of its activities. It recognises and supports the central role of consumers and community members in the development, governance and operations of the PHRN as well as the planning, design and dissemination of results of all research projects conducted using the PHRN infrastructure. The PHRN strongly encourages researchers to involve consumers in all stages of their research.

The PHRN is guided by both funding and policy requirements relating to consumer participation.

Funding: The PHRN Funding Agreement between the Commonwealth of Australia as represented by the Department of Education and the University of WA details a number of requirements pertaining to consumer and community participation including the incorporation of the following key performance indicators in the Annual Reports of the Network and its participants:

  • Level and type of community awareness of the existence, role, impact and value of the PHRN; and
  • Level and type of community participation and consultations sought and obtained in facility development and user project planning.

Policy: The Ethics, Privacy and Consumer Engagement Policy and Framework provide the framework for the development of detailed standards, guidelines, protocols and procedures for consumer and community participation. Within the Consumer and Community Participation Policy, PHRN members are required:

  • To support active partnerships and collaborations between consumers, community members and the PHRN to make decisions about the planning, governance and operations of the PHRN.
  • Recognise and support the central role of health consumers and community members in health and medical research. This requires the results of all projects using the PHRN infrastructure to be made publicly available.

For more information about involving consumers in research click on the following links.

QUESTION: INTEREST OF MAINTAINING PUBLIC CONFIDENCE

The statement pertaining to maintaining public interest in research is a mandatory field for all applications types. This box must be checked for the successful submission of a quote, EOI or formal application.

It is both a funding requirement and PHRN Policy that the PHRN recognises and supports the important role of health consumers and community members in health and medical research. As part of this requirement, projects utilising the PHRN infrastructure must make their project outcomes publicly available in the form of a plain language summary.  

The PHRN will work with the researcher to develop agreeable content that will be provided on the PHRN website. Please note that the time at which project outcomes are made publicly available can also be negotiated.

QUESTION: PERSONAL INFORMATION

Personal information is information about an individual where the identity of the individual or institution is apparent or can be reasonably ascertained from the information itself. Information is also personal information if it is reasonably possible for the person receiving the information to identify the individual by using other information that they already hold. Select ‘yes’ if you require any of the following information for your research.

  • Participant / Patient names
  • Participant / Patient location (postcode/suburb
  • Participant / Patient full address
  • Participant / Patient full date of birth (NB: ddmmyyyy not mmyyyy)
  • Patient identifiers (e.g. UMRN)
  • Clinician or health service provider identifications
  • Individual hospital or healthcare institution identifications
  • Geo-coded points (longitude or latitude)

QUESTION: CONSENT

It is recognised that in some situations that there may be datasets collected and used with consent being linked with datasets collected and/or used without consent. To accommodate for this, this section allows you to select both yes and no if required.

The manage documents button has been provided to allow researchers to upload any contact letters, information sheets or consent forms etc. that may have been used for the project.

QUESTION: WILL DATA BE STORED AND ANALYSED IN THE SECURE UNIFIED RESEARCH ENVIRONMENT?

If you are expecting to use SURE, please check the box. Note that if linkage to Commonwealth datasets is requested, the linked data can only be stored and analysed through SURE.

The Secure Unified Research Environment (SURE) is a remote-access computing environment that allows data users to access and analyse linked health-related data files for approved studies in Australia. SURE has been developed by the Sax Institute as part of the Population Health Research Network (PHRN).
SURE aims to:

  • Minimise the risk of privacy and/or confidentiality breaches when conducting research using linked, de-identified health and other data, by supplying a remote-access computing environment with comprehensive security features which replaces a researcher's local computing environment;
  • Improve the accessibility of linked data to accredited researchers undertaking ethics committee-approved population health, health services and related research;
  • Make collaboration between researchers from different institutions easier and more efficient;
  • Provide researchers with a high-performance computing environment with enhanced speed, storage and cutting-edge analytic software and tools to researchers.

For more information visit: www.sure.org.au/site-resources/guide-to-sure

QUESTION: LIST ALL LOCATIONS

List all the locations where the data will be stored and analysed. When listing locations please include departments at institutions (including buildings and room numbers if appropriate). If the only place your data will be stored and analysed is SURE type SURE only into this field to enable your form to be submitted.

Note that some data custodians will not upload data directly into SURE; it is the researchers’ responsibility. In this instance please include details of where the data will be stored prior to going into SURE.

QUESTION: SECURITY PLAN
It is a requirement when supplying linked data that it will be stored securely in accordance with section 2.4 of the NHMRC Code for Responsible Conduct of Research, ‘Ensure security and confidentiality of researcher data and primary materials’.

The security plan should specify the measures to be taken to protect the information from misuse, loss or unauthorised access during the research project. All of the participant organisations within the PHRN and data users of the PHRN infrastructure are expected to comply with the standards specified by their organisations. It is expected that the security plan will describe elements such as those described in the ‘Practice Code for the Use of Personal Health Information’ (DoH WA 2009) outlined below.

  • Personnel security controls – this includes limiting access to only those people assessed to be suitable and whose work responsibilities specifically require them to access these resources.
  • Administrative security controls - consists of approved written policies, procedures, standards, guidelines, security training, risk assessments and external reviews.  
  • Protection of identity – such as the separation of identifying information and content information and statistical disclosure control in publication of results.
  • Physical security - physical barriers should be in place to prevent access by unauthorised people.
  • Technological security – this includes password protection, encryption, firewalls and the use of stand-alone computers.
  • Secure transportation - both physical and technological protection should be used in transporting information.
  • Secure retention and disposal - transparent and secure arrangements should be made for the retention and final destruction of the data after the project is complete.

QUESTION: DATA RETENTION AND DISPOSAL PLAN

The data retention and disposal plan must be in line with the relevant jurisdictions policies and take into account professional standards, legal requirements and contractual arrangements. Refer to the www.nhmrc.gov.au and the DLUs website for any relevant institutional polices.

Date: Given that the date of data destruction is often years away, it may be quicker/easier to type the date into this field rather than using the calendar provided. Note that the PHRN, Data Linkage Units and ethics committees must be notified of data destruction.

QUESTION: ANALYTICAL TOOLS

Providing the DLU with information about the software packages and analytical tools you will use for the project may allow them to prepare the data to meet your requirements.  

APPROVALS

Data linkage requires the use of personal information to make the initial link between data collections. This is usually done without consent and therefore significant legal and ethical issues arise. In Australia, research projects using linked data must be approved by three groups:

  1. The data linkage unit(s)
  2. All participating data custodians/data stewards
  3. All relevant Human Research Ethics Committee(s)

Data Custodian Approvals: The data custodians listed in the table are determined by the datasets that you have selected under the datasets tab and have been provided for your information.

The DLU will release your application to the data custodians on your behalf once they have determined that your project is well conceived and feasible and your application is complete and well written.  You will receive an automated email via the online application system notifying you when this occurs. You may be responsible for seeking data custodian sign off independently for external datasets but each DLU will advise if this is necessary.

Human Research Ethics Committees: Approval from Human Research Ethics Committees (HRECs) is done externally from the online application system. You are responsible for submitting your ethics application to all HRECs listed in your HREC approvals list. You will receive an email notification from the data linkage unit(s) via the system informing you when to submit your project for ethical review.

All HRECs registered with the NHMRC in Australia are listed in the HREC drop down box. The jurisdiction field relates to the jurisdiction that requires the particular HRECs approval which may be different to the jurisdiction in which the HREC is situated. Note that both researchers and the DLU can add required Ethics Committees to this table. DLUs can only add HRECs to this table via the approvals page in the DLU information section.

In most jurisdictions it is a requirement that HREC approval be sought after this application has been submitted (it is common for the HREC to require the technical feasibility letter from the DLU and the Data Custodians in principal approval as part of their review). Submission of a formal application to the DLU can therefore occur without any HREC approvals.

Note that some DLUs (e.g. SANT DataLink and WA DLB) require copies of your HREC applications, research protocols and HREC approval letters. You can upload these documents after the application has been submitted by pressing the manage documents button directly beneath the HREC approvals table.

All Other Approvals: Depending on the jurisdiction that you are requesting data from, you may be required to obtain approvals in addition to data custodians and HRECs such as the PHA in Queensland. For a list of additional approvals your project requires, please contact the client services officer of the Data Linkage Unit that will be linking your data.

COMMON QUESTIONS – PROBLEM SOLVING.

I want to edit an application but the edit button is greyed out.

  • A researcher can only edit applications they created.
  • To be able to edit an application the application must be in draft or researcher review status.

I want to edit a researcher on the researcher button, but the edit button is greyed out.

You will notice that the Principal Investigator and the Contact Person will show up in the table on the Researchers page. If you need to edit the details of the Principal Investigator or Contact Person at any time, you will need to do this from the Summary page. All other researchers and students can be added and edited from the researchers’ page.

I want to copy a comment but the system won’t let me.

To copy a comment you must first open the comment. To do this press the edit button next to the comment that you wish to copy. You will then be able to select the text inside the comments box, copy and paste into the form.

I tried to create an ad-hoc snapshot but I received an error message.

Check through your application and delete any < and > symbols. The system reads these as computer syntax and this creates an error.